Shipping Policy
1. Order Processing Time
All orders are processed within 1 to 3 business days following the receipt of your order.
Order Cut-off Time: 12:00 PM (GMT+08:00)
Handling Days: Monday – Friday
You will receive a notification email with a tracking number once your order has shipped.
2. Delivery Estimates
The total delivery time is calculated as: Processing Time + Transit Time.
| Destination | Transit Time (Mon-Fri) |
|---|---|
| United Kingdom (UK) | 3 - 12 Business Days |
| Germany (DE) | 3 - 20 Business Days |
| European Union (EU) | 3 - 20 Business Days |
| Canada (CA) | 3 - 20 Business Days |
Note: Delivery times may vary during public holidays or customs inspections.
3. Shipping Costs (GBP)
Shipping costs are calculated based on the total weight of your order. Please refer to the table below for our current rates:
| Weight (kg) | UK Cost | DE Cost | EU Cost | CA Cost |
|---|---|---|---|---|
| 0.00 - 0.265 kg | £1.99 | £1.99 | £3.49 | £4.99 |
| 0.265 - 0.50 kg | £4.99 | £5.99 | £7.49 | £9.49 |
| 0.50 - 1.00 kg | £5.99 | £7.99 | £8.99 | £10.99 |
| 1.00 - 1.50 kg | £9.49 | £12.99 | £13.99 | £15.49 |
| 1.50 - 2.00 kg | £12.99 | £17.99 | £18.99 | £19.99 |
| 2.00 - 2.50 kg | £16.49 | £22.49 | £23.49 | £23.49 |
| 2.50 - 3.00 kg | £19.99 | £25.99 | £26.99 | £26.99 |
| 3.00 - 3.50 kg | £23.49 | £30.99 | £31.99 | £30.49 |
| 3.50 - 4.00 kg | £26.99 | £33.99 | £34.99 | £33.99 |
| 4.00 - 4.50 kg | £30.49 | £37.49 | £38.49 | £37.49 |
| 4.50 - 5.00 kg | £33.99 | £40.99 | £41.99 | £41.99 |
| 5.00 - 5.50 kg | £37.49 | £46.49 | £47.49 | £47.49 |
| 5.50 - 6.00 kg | £40.99 | £48.99 | £49.99 | £50.99 |
| 6.00 - 6.50 kg | £44.49 | £50.49 | £51.49 | £54.49 |
| 6.50 - 7.00 kg | £47.99 | £51.99 | £52.99 | £57.99 |
| 7.00 - 7.50 kg | £51.49 | £55.49 | £56.49 | £61.49 |
| 7.50 - 9.00 kg | £55.99 | £59.99 | £60.99 | £65.99 |
| 9.00 - 11.00 kg | £59.49 | £63.49 | £64.49 | £69.49 |
| 11.00 - 12.00 kg | £62.99 | £66.99 | £67.99 | £72.99 |
| 12.00 - 13.00 kg | £66.49 | £70.49 | £71.49 | £76.49 |
| 13.00 - 14.00 kg | £69.99 | £73.99 | £74.99 | £79.99 |
4. International Duties & Taxes (Outside UK)
For International orders (destinations outside the United Kingdom), import duties and taxes (including VAT) may be incurred once a shipment reaches your destination country. Baofeng UK is not responsible for these charges if they are applied; they are the responsibility of the customer.
5. Tracking Your Order
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
6. Contact Us
If you have not received your order within the estimated timeframe, please contact us at:
- Email: info@baofengradio.co.uk